Request Return Authorization
Our products and services are high quality and designed for
thoughtful, honest and considerate people. Returns are costly both to you and to
Alpha Nutrition Online and our goal is to avoid returns.
Our order terms specify that discounted formula sales are final with
no return privileges.
Our discounts represent money saved by having a zero return policy. At
the same time we are ready to learn from your experience and will carefully
consider return requests but only in special circumstances. You must contact us
by email within 10 days following delivery.
To request return authorization, please send information by email
about the formula (s) you want to return. Please include your Name, address,
phone number, invoice number , the date of delivery and the lot number on the
jar or jars you want to return. You can cut and paste the following list of
topic headings into your email to help you organize your information or just
following the headings as you prepare your report. email to email@example.com
Alpha Online Order Number
Date of Order
Condition on receipt
Lot Number on Jar
Who used the formula?
Quantity per serving ?
Formula mixed with...
Number of Servings per day
Reason(s) for using the formula
Summary of foods eaten while using the formula.
Symptoms when you eat the wrong foods or ingredients
Describe the sources of your information about food and ingredients.
Reason(s) for wanting to return the formula (be specific)
Other information we should consider
We will contact you, usually within 48 hours of receiving your report
- At Alpha Nutrition, we are dedicated to the helping
people find solutions for health problems. We emphasize self-help and apply the
best information available from basic science and medical studies. We supply
books and nutrient formulas as tools you can use to solve your health problems.
If you are interested in nutritional therapy,
consider ordering books and study the Alpha
Nutrition Program Or you can begin by ordering one of the
Alpha Nutrition Starter Packs that bundles books and formulas. Topics online are written by Dr.
Stephen Gislason are taken from his books, essays and blogs.
We encourage online readers to order eBooks rather than print books.
The cost of shipping printed books is increasing. eBooks are low cost with no
shipping charges. Downloads are immediate. eBooks are portable and can be sent
anywhere in the world with no shipping cost. eBooks are a good way to review a
book before you decide to buy a printed version. eBooks are printable, you can
copy selected texts and paste into a word processor.
Alpha Online receives orders thru our online store. Order and tracking
information is sent to you by email. We ship through the Post Office to
all destinations in Canada and the USA. To place an order
create an account or
logon to your existing account. Create a new account: Use your email
address as your user ID and enter a password. Complete your address information
and you have an account. Please double check that your entered your email
address correctly since all our correspondence with you is done by email.
Send email to
PayPal is a secure payment gateway that authorizes credit card
payment, usually within seconds of submitting your information. PayPal acts as a
secure payment gateway for Visa, MasterCard, Discovery or AMEX credit cards.
When your payment information is complete, you will receive an order
confirmation email from PayPal and from Alpha Nutrition Online. We usually ship your
order on the same or next business day. Prices are listed in Canadian Dollars.
US Costs are lower because of
a favorable exchange rate.
Pay Pal Information
GMail Problem Oct 2017
Gmail is the only email server that blocks emails sent to you from the Alpha
Online store. Gmail blocks our notifications of order received, order status and
will block the transmission of eBooks. We have not been successful in correcting
the Gmail error. We suggest you use any other email address in you Alpha Online
Account and avoid using Gmail.
You may be able to set your Gmail account to accept emails from www.nutramed.com.
You can contact GMail to ask why they are blocking emails from Alpha Online. We
welcome suggestions you might have. You will receive emails from Pay Pal and
Canada Post's shipping details. If you order eBooks with a Gmail account we will
send the eBooks as attachments to email(s) we can send you. The PDF files are
safe to open and to save on your hard drive.
Your order information is private and confidential.
Secure Order Site
Order Alpha Education Books
Alpha Education Books: The books in this series address
important health issues and their solution. Everyone, who is interested in
Nutritional Therapy, will need a copy of the Alpha Nutrition Program. All books
can be downloaded as eBooks (PDF files).
Click the add to cart buttons to begin your order
for printed books for mail delivery to the USA and Canada. Click the Download buttons to
order eBooks for download.
Download Persona Books Catalogue
Nutrient Formulas for Meal Replacement
the complete nutrient set for meal replacement, nutrient supplementation and
the complete nutrient set except for fat with increased amino acids.
Alpha DMX the complete nutrient set except
for lipids (fat). DMX contains all vitamins, amino acids and minerals
Alpha AAX is the complete amino acid module.
Persona Digital publishes a series
of books on current topics in psychology, sociology, neuroscience and
philosophy. eBooks and can be downloaded to any destination on the planet.
Printed books and eBooks are ordered from Alpha Online. Printed books are
shipped only to Canada and the USA by postal services.
Nutritional Rescue Starter Packs Starter packs bundle books and
formulas to help you get started solving your health problems. The starter packs
are sold at discounts to make is easier and more affordable for you to learn
more and try out a formula. A copy of the Alpha Nutrition Program is included in
every starter pack.
Alpha Nutrition is a trademark and a division of Environmed
Research Inc., founded in 1984 at Vancouver, BC, Canada. Online Since 1995.
Experts in Self-Managed Care. Experts in Elemental Nutrient Formulas. We are
located on the Sunshine Coast in Sechelt, a ferry ride from West Vancouver.